Лучшее мировое ПО CRM в 2011 году.
Компания ISM, Inc., стратегический консультант в области CRM, составила
TOP 30 CRM ПО.
ISM Top 15 CRM Enterprise Winners
*Amdocs CRM CES –
Amdocs Limited
*C2 CRM v. 8.6 – Clear C2, Inc.
*CDC Pivotal CRM v. 6.6 – CDC Software
*Consona CRM v. 7.0 – Consona Corporation
*ExSellence 5.92 & IAS 360 3.75 – Optima Technologies, Inc.
*Firstwave CRM v. 4.1 – Firstwave Technologies, Inc.
*Infor CRM – Infor
*OnContact CRM V v. 7.0 – OnContact Software Corp.
*PeopleSoft CRM – Oracle Corporation
*Powertrak v. 9.0 – Axonom, Inc.
*RightNow CRM May 2011 – RightNow Technologies, Inc.
*Salesforce.com – Salesforce.com
*SAP CRM 7.0 – SAP AG
*Sword Ciboodle v. 3.2 – Sword Ciboodle
*update.seven - update software AG
ISM Top 15 CRM SMB Winners
*Ardexus MODE v. 6.2 – Ardexus, Inc.
*C2 CRM v. 8.6 – Clear C2, Inc.
*Goldmine Enterprise Edition 6.3.1 – FrontRange Solutions, Inc.
*Maximizer CRM 11 – Maximizer Software Inc.
*Microsoft CRM 4.0 - Microsoft Corporation
*NetSuite CRM 2011.1 & NetSuite 2011.1 – NetSuite, Inc.
*OnContact CRM v. 7.0 – OnContact Software Corporation
*Oracle CRM OnDemand – Oracle Corporation
*Relavis CRM 7.5.1 – Relavis Corporation
*Sage CRM 7.0 – Sage Software
*Sage SalesLogix v. 7.5.3 – Sage Software
*Salesforce.com – Salesforce.com
*Salespage Enterprise – Salespage Technologies, LLC
*Salesplace 2011.12 – Interchange Solutions
*StayinFront CRM v. 12 – StayinFront, Inc.
*Sugar CRM v. 6.0 – Sugar CRM
The annual Top 15 CRM Software Awards are based on rigorous testing of CRM
software programs from around the world that are sold in the North American
marketplace. New trends for 2011 are identified from vendor surveys and
intensive testing at the ISM Software Lab in Bethesda, Md. Each software program
is rated according to 209 selection criteria, including 98 business functions,
48 technical features, 36 implementation capabilities, 10 real time criteria and
17 user-support features. With no ownership in or by a vendor, ISM's software
analysis is 100 percent unbiased. По материалам компании ISM, Inc., 2011
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