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CRM 2011

CRM 2011 .

ISM, Inc., CRM, TOP 30 CRM .

ISM Top 15 CRM Enterprise Winners

*Amdocs CRM CES Amdocs Limited
*C2 CRM v. 8.6 Clear C2, Inc.
*CDC Pivotal CRM v. 6.6 CDC Software
*Consona CRM v. 7.0 Consona Corporation
*ExSellence 5.92 & IAS 360 3.75 Optima Technologies, Inc.
*Firstwave CRM v. 4.1 Firstwave Technologies, Inc.
*Infor CRM Infor
*OnContact CRM V v. 7.0 OnContact Software Corp.
*PeopleSoft CRM Oracle Corporation
*Powertrak v. 9.0 Axonom, Inc.
*RightNow CRM May 2011 RightNow Technologies, Inc.
*Salesforce.com Salesforce.com
*SAP CRM 7.0 SAP AG
*Sword Ciboodle v. 3.2 Sword Ciboodle
*update.seven - update software AG

ISM Top 15 CRM SMB Winners

*Ardexus MODE v. 6.2 Ardexus, Inc.
*C2 CRM v. 8.6 Clear C2, Inc.
*Goldmine Enterprise Edition 6.3.1 FrontRange Solutions, Inc.
*Maximizer CRM 11 Maximizer Software Inc.
*Microsoft CRM 4.0 - Microsoft Corporation
*NetSuite CRM 2011.1 & NetSuite 2011.1 NetSuite, Inc.
*OnContact CRM v. 7.0 OnContact Software Corporation
*Oracle CRM OnDemand Oracle Corporation
*Relavis CRM 7.5.1 Relavis Corporation
*Sage CRM 7.0 Sage Software        
*Sage SalesLogix v. 7.5.3 Sage Software
*Salesforce.com Salesforce.com
*Salespage Enterprise Salespage Technologies, LLC
*Salesplace 2011.12 Interchange Solutions
*StayinFront CRM v. 12 StayinFront, Inc.
*Sugar CRM v. 6.0 Sugar CRM

The annual Top 15 CRM Software Awards are based on rigorous testing of CRM software programs from around the world that are sold in the North American marketplace. New trends for 2011 are identified from vendor surveys and intensive testing at the ISM Software Lab in Bethesda, Md. Each software program is rated according to 209 selection criteria, including 98 business functions, 48 technical features, 36 implementation capabilities, 10 real time criteria and 17 user-support features. With no ownership in or by a vendor, ISM's software analysis is 100 percent unbiased.

ISM, Inc., 2011


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