Лучшее мировое ПО CRM в 2003 году.

Компания ISM, Inc., стратегический консультант в области CRM, составила TOP 30 CRM ПО.

Из них выделены 15 лучших в алфавитном порядке:
* Amdocs ClarifyCRM v. 11.5 - by Amdocs Limited
* C2 CRM v. 5.4 - by Clear Technologies, Inc.
* Client Management Software 6.0 - by Oncontact Software Corporation
* E.piphany E.6 - by E.piphany, Inc.
* ExSellence v. 4.5 - by Optima Technologies, Inc.
* iCRM (Applix iEnterprise v. 8.3.1)- by iET Acquisition, LLC
* mySAP CRM 3.1 - by SAP AG
* Onyx Enterprise CRM 4.0 - by Onyx Software
* PeopleSoft CRM 8.8 - by PeopleSoft, Inc.
* Pivotal CRM - by Pivotal Corporation
* S1 CRM Solutions - by S1 Corporation
* SalesPage open.space 4.0 - by SalesPage Technologies, Inc.
* Siebel 7.5 - by Siebel Systems, Inc.
* Staffware Process RM v. 9.0 - by Staffware plc
* Worldtrak v. 5.6 - by Axonom, Inc.

Оставшиеся Top 30 winners следующие:
* ACCPAC eCRMTM 5.5 - by ACCPAC International
* Ardexus MODE 4.0 - by Ardexus, Inc.
* Connect-Care v. 7.1 - by Connect-Care, Inc.
* Firstwave eCRM v. 8.1 - by Firstwave Technologies, Inc.
* Goldmine FrontOffice 2002 (HEAT® and Goldmine® Sales & Marketing™) - by FrontRange Solutions
* growBusiness Solutions - by Software Innovation
* iAvenue v. 6.1.3 - by Saratoga Systems, Inc.
* iBaan for CRM - by Baan
* J.D. Edwards CRM 2.0 - by J.D. Edwards & Company
* marketing.manager-Generation V - by update software AG
* Maximizer Enterprise 7 - by Maximizer Software, Inc.
* Maximizer Enterprise for Notes-2002.7 - by CGI Group, Inc.
* Net CRM v. 8.5 and NetSuite v. 8.5 - by NetLedger, Inc.
* Oracle CRM Suite 11i - by Oracle Corporation
* Salesforce.com - by Salesforce.com
* SalesLogix v. 6 - by Best Software
* UpShot - by UpShot Corporation
* Visual Elk 9.0 - by StayinFront, Inc.

По материалам компании ISM, Inc., 2003